FAQ

Click on ‘Size guide' on each item’s page to view our conversion chart. For more information, do not hesitate to contact us at: info@celestialcrystals.nl

All online credit card transactions performed on this site are secured payments. For more information, please visit our Terms and Conditions.

- Credit cards (we accept Visa, Mastercard, American Express, Diners, Discover, JCB and Union Pay);
- Paypal (to register a paypal account, please visit their website at paypal.com);
- Ali pay for China Mainland, Hong Kong SAR, Macao SAR and Taiwan Region;
- Sofort for Germany, Belgium, Austria and Switzerland;
- iDeal for Netherlands.

No, unfortunately the shipping address cannot be modified

No, but we have a showroom you can visit by appointment. Email us at info@celestialcrystals.nl for more info!

Yes, we do ship worldwide.

NETHERLANDS:
FREE SHIPPING OVER €50,00, otherwise €6,95.

EUROPEAN UNION COUNTRIES
Shipping costs: €15
Countries included: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain.

NORTHERN EUROPE AND AMERICAS
Shipping costs: €25
Countries included: Canada, Cyprus, Ireland, Jersey, Malta, Mexico, United Kingdom, United States, Croatia, Finland, Norway, Sweden, Switzerland.

APAC
Shipping costs: €25
Countries included: Albania, Australia, Azerbaijan, Bahrain, Brunei, Brunei Darussalam, Cambodia, Canary Islands, China Mainland, Hong Kong SAR, Iceland, India, Indonesia, Japan, Jordan, Korea,Republic Of, Kuwait, Macau SAR, Malaysia, New Zealand, Oman, Philippines, Qatar, Russia, Russian Federation, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Taiwan Region, Thailand, Turkey, Ukraine, United Arab Emirates, Vietnam.

ROW (Rest Of the World)
Shipping costs: €49
Countries included: Bermuda, Chile, Colombia, Dominican Republic, Ecuador, Egypt, Georgia, Ghana, Israel, Kazakhstan, Lao People's Democratic Rep, Lebanon, Marshall Islands, Martinique, Mauritius, Morocco, Paraguay, Peru, Puerto Rico, Reunion, Senegal, Trinidad and Tobago, Angola.